The Company’s good faith attempts to restore and recover the data in accordance with these terms and conditions shall be the purchaser’s sole and exclusive remedy and the sole and exclusive obligation of CRU with respect to the DRS and the Company shall not be liable for any damages whatsoever due to loss of data or otherwise. Hourly rate for work associated with recovery effort is calculated at $150 per hour. Data recovery services for any device will cover the costs of data recovery only up to the total limits below subject to a maximum of $25,000 USD and will not cover replacement costs for the non-ioSafe device. The Company has the right to use a factory refurbished product as the replacement ioSafe branded product. Any data extracted will be loaded on a replacement product and shipped back to the original user. At the discretion of the Company, the Company will pay up to the total amount shown in the below to a third-party data recovery service company and/or an onsite technical support of the Company’s choice to extract the data.If data recovery is successful, a replacement product will be loaded with the original data and shipped back to the original user or The Company will pay for the disaster-exposed product to be shipped back to the Company’s headquarters or, at the Company’s discretion, to a partner for data recovery.The Company or its contracted partner will provide phone or email based support to assist in recovering the data, or The Company will, at its sole discretion, attempt to restore the data as detailed below. Data recovery services will be performed on the registered ioSafe product for the original owner and to one registered device of the original ioSafe owner that was attached to the ioSafe product. DRS plans apply only to the original owner of the ioSafe product. Additional events will require a deductible of $500 for the second event, $1,000 for the third event and $2,000 for the any additional events. As applicable during the DRS period, the Company or its contracted partner will assist the original purchaser for one data recovery event without the requirement to pay a deductible.
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